Unable to pay through PayPal

FAQsCategory: ordering and delivery questionsUnable to pay through PayPal
Lisa asked 4 years ago

I have tried a couple of times to input my credit card information in PayPal, however my order keeps being cancelled. Any suggestions as to how I can resolve this problem?

1 Answers
Nicki Casley Staff answered 4 years ago

PayPal can be sensitive to the format of your billing address and contact information. Please make sure that your name, billing address and contact information precisely match that on your credit card account. Log in to your bank or find a recent credit card statement to make sure you have all the information correct (PayPal may reject your payment on something as simple as a missing comma or abbreviation such as Ave., St., etc).

If you continue to have difficulties processing your payment through PayPal please call our office and one of our team will be more than happy to complete your order and payment over the phone.

Your Answer

12 + 9 =